HANDLING AND OPENING YOUR PRINTS

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We are a small team here and do our very best at all times to ensure your prints reach you in the best possible condition! 

When packaging prints we take paper grain into consideration as well as size and shape. We wear art handling gloves and ensure no finger prints appear on your pristine print. But due the nature of traditional illustration techniques there may be small smudges or ink spots which are not intentional but are part of the handmade and creative process. All prints are signed and checked by the artist and therefore each mark is part of the print’s life and uniqueness. 

If delivered in a tube when removing your print reach in with clean hands or cotton gloves and very gently twist the print to make it smaller, slowly pull the print out from the centre. Do not pull quickly at a corner as you will create creases.

 Flat pack prints must not be opened with and sharp tool. Please open by hand only.

Curves in paper are the nature of the heavier weight paper and will eventually flatten after laying flat or when framed.

Please note that print sizes can vary very slightly, and we advise only ordering framing once you have received the print to ensure that it is the perfect fit!

Thank you for shopping at Ruth Emma Fox’s online shop we hope to see you again!

If you need any help or assistance, please get in touch to the following email address:

shop@ruthemmafox.co.uk